24/7 WhatsApp
Instant WhatsApp replies from a specialist — no bots.
Ticket tracking
Organized ticket system for complex issues and resolution history.
Phone line
Direct support line for urgent cases during business hours.
Proactive maintenance
24/7 server and site monitoring — we fix problems before you notice them.
Account manager
For Pro plans — a dedicated account manager who knows your business.
Team training
Training sessions for your team on control panels and management tools.
Quick answers
Is support in Arabic?
Yes — Saudi team that speaks both Arabic and English.
What is the expected response time?
Seconds on WhatsApp during business hours, under 30 minutes otherwise.
Is support included in all plans?
Support is available to everyone; a dedicated account manager is for Pro plans.